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Joined: May 09, 2009 Posts: 79 Location: Hampton Wick
Posted: Sun Aug 09, 2015 8:23 am Post subject: Live Traffic ignores hundreds of road closures
Hello, all.
Last Sunday, 2 August, there was a major cycling event in SW London and Surrey involving a few thousand cyclists and disrupting millions of residents and would-be visitors, that required the closing of hundreds of roads and left many addresses in the area totally inaccessible. (ridelondon.co.uk)
The road closures and their timing were published months ago, but not one was on TomTom Live Traffic.
My email of protest was sent to TomTom on Tuesday, but, so far, I have not had a reply.
Am I being unreasonable to expect Live Traffic to provide a solution to problems like this?
Can anyone please suggest a TomTom contact that might take my complaint seriously?
BW and thanks for the service you provide.
Philip Boyden _________________ TomTom GO LIVE 825 App 12.071 GPS 2.18.903 127792, Boot 655302, Map 'Western_Europe' v945.6173
Satmap 1.450 (08.11.3)
Joined: 15/07/2003 22:59:27 Posts: 1050 Location: United Kingdom
Posted: Tue Aug 11, 2015 7:58 pm Post subject:
That's my problem with TomTom Traffic - road works and road closures
For actual traffic, its the best, but for road works and closures Garmin HD Traffic out performs it
This is especially true in Wales where TomTom hardly ever report roadworks or closures (sometimes closures appear very late if at all), where as I have not known the Garmin HD traffic to miss any (although sometimes a touch slower with traffic)
I run both side by side regularly
I think it is one aspect of TomTom Traffic that needs to be sorted out - that and more information on diversions, why and how _________________ TomTom Go Live 6100, 600
Garmin DriveLux 50, D-Smart 70, NuviCam, 3598, 2699, 2798
Mio Navman 695
Nexus 6p, Apple iPhone 6sPlus and Microsoft Lumia 950xl running TomTom, Garmin, CoPilot, Navigon, Sygic, Here Drive, Google, Waze, MS Maps
Joined: May 09, 2009 Posts: 79 Location: Hampton Wick
Posted: Wed Aug 12, 2015 8:38 am Post subject:
Thinking about it, there are a great many events throughout the world that require multiple road closures (announced months in advance, so plenty of time to put them into the system).
Marathons must typically close hundreds of roads and the three-week Tour de France cycle race must close tens of thousands.
I haven't yet rung the number suggested, but will report back when I have.
BW
Philip _________________ TomTom GO LIVE 825 App 12.071 GPS 2.18.903 127792, Boot 655302, Map 'Western_Europe' v945.6173
Satmap 1.450 (08.11.3)
Joined: Mar 03, 2006 Posts: 7040 Location: Reading
Posted: Wed Aug 12, 2015 9:44 am Post subject:
Garmin uses Inrix for its TA cable digital traffic and Inrix has a good Android, and possibly iPhone reporting app, and lots of users, so maybe that's the secret. _________________ Satnav:
Garmin 2599 LMT-D (Indoor test rig)
DashCam:
Viofo A119 V3
Car Average MPG :
Joined: 15/07/2003 22:59:27 Posts: 1050 Location: United Kingdom
Posted: Wed Aug 12, 2015 1:21 pm Post subject:
The road works / road closures supremacy of Garmins traffic and (now) decent congestion traffic now make a better solution for me than running my TomTom - then if something really problematic looks like its hit the traffic report on the Garmin, I switch on the app on my phone (TomTom Go) and look at their take on it (this takes seconds) and make my decision. My TT 600 therefore more often than not rides in the glove compartment
Will be interesting to hear TT response when you get time to ask them - they never responded to me when I asked why no (well almost zero) road works / closures get reported via their system in Wales _________________ TomTom Go Live 6100, 600
Garmin DriveLux 50, D-Smart 70, NuviCam, 3598, 2699, 2798
Mio Navman 695
Nexus 6p, Apple iPhone 6sPlus and Microsoft Lumia 950xl running TomTom, Garmin, CoPilot, Navigon, Sygic, Here Drive, Google, Waze, MS Maps
Joined: Jun 25, 2005 Posts: 802 Location: Sandy, Bedfordshire
Posted: Wed Aug 12, 2015 8:41 pm Post subject:
xtraseller wrote:
The road works / road closures supremacy of Garmins traffic and (now) decent congestion traffic now make a better solution for me than running my TomTom -
Not for me it doesn't. Months old roadworks on the M1 covering 5 junctions not mentioned, junction closure M6 J9 not mentioned, junction closure J6 M6 not mentioned, A428 shown as closed when in fact open and no signs of any intended or past work, 2 mile queues on A40 at Oxford due to ongoing roadworks not mentioned. I could go on, but I have lost faith in Inrix
Mark _________________ Garmin Drivesmart 51 LMT-D Europe
Joined: 15/07/2003 22:59:27 Posts: 1050 Location: United Kingdom
Posted: Wed Aug 12, 2015 9:18 pm Post subject:
Maybe its time for us all to revert to Sally Traffic. At least she has a sense of humour _________________ TomTom Go Live 6100, 600
Garmin DriveLux 50, D-Smart 70, NuviCam, 3598, 2699, 2798
Mio Navman 695
Nexus 6p, Apple iPhone 6sPlus and Microsoft Lumia 950xl running TomTom, Garmin, CoPilot, Navigon, Sygic, Here Drive, Google, Waze, MS Maps
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