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Pocket GPS World :: View topic - Cannot use maps on this device. TomTom Go 720
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Cannot use maps on this device. TomTom Go 720

 
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Nelixuk2003
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Joined: Jan 17, 2015
Posts: 2

PostPosted: Sat Jan 17, 2015 2:46 pm    Post subject: Cannot use maps on this device. TomTom Go 720 Reply with quote

Hi All

New to the forum but have been visiting for quite a while now.

I have a TomTom Go 720 that was in need of an update as it had not had one for several years. I downloaded TomTom Home and completed a backup of the device. After the backup completed I ran an update and all looked good until I tried to use the device and it just says "you cannot use this map on this device: western europe"

I tried to restore the device, it completed the restore but still says the same.

Can anyone help please?

Kind Regards

Nelix
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Sat Jan 17, 2015 3:21 pm    Post subject: Reply with quote

Where did you originally get your TomTom 720? The reason I ask is that sometimes people buy devices from auction sites likes eBay and the device they buy really contains hacked software and maps.

When they upgrade the application, the hacked map is detected by the legitimate software and hence that message is shown.

I'm not saying that is the situation in your case but it sure sounds like it.
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David
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Nelixuk2003
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Joined: Jan 17, 2015
Posts: 2

PostPosted: Sat Jan 17, 2015 4:14 pm    Post subject: Reply with quote

Hi

Thanks for the reply. The Tom tom was in a car that I bought from a liquidation auction so it sounds like what you say it indeed the case. I suppose the only option is to buy new maps.

Kind regards

Nelix
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