PC won't recognise 2547 for updates

eddieo · Regular Visitor Joined: Oct 29, 2006 Posts: 217

trying to add some more POI files and update maps but whatever I do PC wont recognise the Nuvi device?...help! Confused

sussamb · Posted: Tue Dec 16, 2014 10:54 am Post subject:

Are you using the Garmin cable? Also connect directly to a USB port and not through a hub.
_________________
Where there's a will ... there's a way.

eddieo · Regular Visitor Joined: Oct 29, 2006 Posts: 217

No...have never had a garmin cable? have been doing this for years with various units without a problem.

if i need one so be it.......where can i get one Sad

sussamb · Posted: Tue Dec 16, 2014 12:05 pm Post subject:

It should have come with your nuvi? I know some 3rd party cables cause issues.

Other trick you might try is ensure your nuvi is in mass storage mode, it won't be and will be in mtp mode unless you've changed it. To switch it to mass storage mode:

1. Start NUVI by itself and go to Volume Screen.
2. Press the upper right hand corner of screen for 10 seconds.
3. The Developers Screen will pop up
4. Scroll down to MTP SETTINGS
5. Change from AUTO DETECT to MASS STORAGE
6. Shut down NUVI and connect to PC
7. It should now connect in mass storage mode.

As an alternative to step 1 above, you can bring up the Nuvi's "dashboard" screen, then press and hold the speedometer for about 10 seconds to access the developer screen.
_________________
Where there's a will ... there's a way.

eddieo · Regular Visitor Joined: Oct 29, 2006 Posts: 217

it was already in mass storage mode (think you helped me with this before)

still no go..found the short lead that came with recent refurbished edge 800 and that don't work either

Also, when i unplug it it freezes and does not restart automatically. have to shut down and restart.

sussamb · Posted: Tue Dec 16, 2014 12:30 pm Post subject:

Only other thing to suggest is a master reset, but note you lose all your favourites if you do that, so hope you back them up regularly.

I assume you've tried rebooting your PC?

To master reset https://support.garmin.com/support/searchSupport/case.faces?caseId=%7B19d92df0-6f4b-11e2-65d0-000000000000%7D
_________________
Where there's a will ... there's a way.

eddieo · Regular Visitor Joined: Oct 29, 2006 Posts: 217

how do i do a backup please...

forget that, found how to...

garmin express recognising unit Crying or Very sad

sussamb · Posted: Tue Dec 16, 2014 12:49 pm Post subject:

Yes, if your PC won't see them you can't now back up Crying or Very sad

, hence my comment 'hope you back up regularly'. Also if you use Basecamp your favourites will be there Confused

_________________
Where there's a will ... there's a way.

eddieo · Regular Visitor Joined: Oct 29, 2006 Posts: 217

sorted!

new POI's loaded.. now updating maps. the reset helped as unit was just hanging

Thanks Very Happy

sussamb · Posted: Tue Dec 16, 2014 1:27 pm Post subject:

Great

_________________
Where there's a will ... there's a way.

Kremmen · Posted: Tue Dec 16, 2014 3:43 pm Post subject:

Just spotted this.

I've never used the Garmin lead, just a normal mini USB that works fine. In fact the one I use is a Canon Ixus camera lead.
_________________
Satnav:
Garmin 2599 LMT-D (Indoor test rig)
DashCam:
Viofo A119 V3
Car Average MPG :

sussamb · Posted: Tue Dec 16, 2014 3:46 pm Post subject:

Yep, some do but then some don't ... Garmin issued this FAQ so always worth checking if you have any issues:

https://support.garmin.com/support/searchSupport/case.faces?caseId={e3ba99d0-fccb-11dc-ec92-000000000000}
_________________
Where there's a will ... there's a way.

	PocketGPS
	Web