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MyDrive Connect always 'down'.

 
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Hectorsgaf
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Joined: Aug 31, 2005
Posts: 228
Location: Surrey - UK

PostPosted: Thu Aug 28, 2014 9:35 am    Post subject: MyDrive Connect always 'down'. Reply with quote

Since getting the new Via 135 I try and update at least every couple of weeks. More recently the site always pops up to tell me TT is having technical problems. Accepting that this will happen from time to time it more recently seems like every time. Been down for the last three days now. Is this just me or across the board?

Obviously something else there apart from Q Fix and Map Share as it says there are 3 updates.

Confused
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DennisN
Tired Old Man
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Joined: Feb 27, 2006
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Location: Keynsham

PostPosted: Thu Aug 28, 2014 10:00 am    Post subject: Reply with quote

There are new maps (v935) since a couple of days ago. I downloaded them to two old devices (Home) then went shopping after I had at long last got MyDrive to recognise the GO1005. It had finished downloading and installing when we got back a few hours later - just showing the usual "We've got an error" message. It had installed so as usual, I ignored it.
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If it tastes good - it's fattening.

Two of them are obesiting!!
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Anita
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Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey

PostPosted: Thu Aug 28, 2014 10:04 am    Post subject: Reply with quote

No problem connecting my Via 135, which is showing as up-to-date as I downloaded the new map yesterday.

Maybe try uninstalling/reinstalling?

Maybe I've been lucky but, in spite of my reservations about MyDrive Connect I've yet to have any problems with it. New UK map downloaded and installed in less than five minutes.
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Anita
TomTom VIA 135 - App 12.075
UK map 1125.12264
Samsung Galaxy S21
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DennisN
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PostPosted: Thu Aug 28, 2014 10:06 am    Post subject: Reply with quote

PS Why update every couple of weeks? Are you a masochist? If you use the device regularly you don't need GPSFix as it gets the same data from the satellites every time it connects. And MapShare stuff? Just hype. I can use my v675 map and still get there with no bother, so what corrections? Updating means all you're doing really is uploading your IQ Routes data for TomTom's benefit.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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Hectorsgaf
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Joined: Aug 31, 2005
Posts: 228
Location: Surrey - UK

PostPosted: Thu Aug 28, 2014 12:12 pm    Post subject: Reply with quote

DennisN wrote:
PS Why update every couple of weeks? Are you a masochist? If you use the device regularly you don't need GPSFix as it gets the same data from the satellites every time it connects. And MapShare stuff? Just hype. I can use my v675 map and still get there with no bother, so what corrections? Updating means all you're doing really is uploading your IQ Routes data for TomTom's benefit.


Sound advice which I will follow from now on. Will only worry about it when I get told there are more than 2 new items then.

Edit and update.
Still not getting in. Took Anita's advice ( thank you ) and deleted Mydrive from computer then reinstalled. Working now and map update in progress.

For some reason I have MydriveConnect(2) in my Programs list which I cannot get rid of using add/ delete programs etc. Won't open if I select it but won't go away!

Any how - will go on holiday for a couple of weeks, leave 'plutor on and see if this map has downloaded when I get back. Very Happy

Thank you, yet again, and no I am not a masochist, just a naive and deluded TT user who is very grateful for the help I always get on here. Smile
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Hectorsgaf
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Location: Surrey - UK

PostPosted: Thu Aug 28, 2014 4:54 pm    Post subject: Reply with quote

New map downloaded and updated etc fine.
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Anita
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Joined: Mar 15, 2006
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Location: Windlesham, Surrey

PostPosted: Thu Aug 28, 2014 9:53 pm    Post subject: Reply with quote

Hectorsgaf wrote:
New map downloaded and updated etc fine.

Great. Thumbs Up
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Anita
TomTom VIA 135 - App 12.075
UK map 1125.12264
Samsung Galaxy S21
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