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Password not recognised

 
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bmundell
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Joined: Dec 27, 2008
Posts: 4

PostPosted: Mon Aug 25, 2014 9:19 am    Post subject: Password not recognised Reply with quote

Garmin Nuvi 660 Satnav not used for 12 months. It will NOT accept my password. How do I open or reset it please?
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sussamb
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Joined: Mar 18, 2011
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Location: West Sussex

PostPosted: Mon Aug 25, 2014 2:39 pm    Post subject: Reply with quote

It will also open if you go to where you set the password.
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bmundell
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PostPosted: Mon Aug 25, 2014 2:51 pm    Post subject: Password not recognised Reply with quote

I have tried moving to the location I set the password but that doesn't work.
How can I "get into it"?
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sussamb
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Location: West Sussex

PostPosted: Mon Aug 25, 2014 4:12 pm    Post subject: Reply with quote

Well then you can't. If you can't remember the password and it doesn't work when you go to where you set it there are no other options. This is to prevent anyone from being able to use a stolen nuvi. Your only course is to contact Garmin Support.
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bmundell
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Joined: Dec 27, 2008
Posts: 4

PostPosted: Mon Aug 25, 2014 4:36 pm    Post subject: Reply with quote

I am using the correct (and original) password. Neither that nor moving to the location where the password was entered works, therefore "something" has happened with the unit. I am the sole user. Thanks for your reply.
Has anyone else got a solution?
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sussamb
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PostPosted: Mon Aug 25, 2014 5:14 pm    Post subject: Reply with quote

Contact Garmin ... if they believe you're the legitimate owner they will be able to help.
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PhilHornby
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Joined: Dec 07, 2006
Posts: 563
Location: North Devon

PostPosted: Tue Aug 26, 2014 12:46 am    Post subject: Re: Password not recognised Reply with quote

bmundell wrote:
I have tried moving to the location I set the password but that doesn't work.


Are you sure it had got a satellite fix at that location?

EDIT - thinking about it ... on that model can you even tell if it's got a fix, when the Pin Number screen is displayed? You might just have to wait a while...
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bmundell
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Joined: Dec 27, 2008
Posts: 4

PostPosted: Wed Aug 27, 2014 8:59 am    Post subject: Password not recognised Reply with quote

Finally.............the unit has opened at the original location and I have reset the (original) password. Thanks for everyone's input.
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sussamb
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PostPosted: Wed Aug 27, 2014 10:30 am    Post subject: Reply with quote

Great Very Happy
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