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bedbug
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Joined: May 10, 2006
Posts: 484
Location: Hampshire, UK
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 Posted: Mon Oct 02, 2006 9:19 pm Post subject: Own Nav 5 - What to do about Nav 6? |
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Hi guys,
I'm curious...
Nav 6 has been made available to ipaq owners with a discount, and Nav 6 is finally available to buy on TT's website.
As a Palm OS Treo 650 Nav 5 user of 4 months, I've received nothing in my mailbox offering me the promised discounted map (& hence software) upgrade. As I've only owned the product for 4 months, I'm reluctant to give TT £86 more of my hard earned cash. I'm a fan of the product, but think they should be giving me the money to put up with their standards of support (I'm only half joking!).
Are non-ipaq Nav 5 owners taking the plunge and making a new purchase? Or is everyone waiting this one out? Has anyone been advised about impending upgrades? A number have been told by TT's Support (AKA the chocolate teapot) that there will be no discounted upgrade. The website still has the old support statement about a discounted upgrade programme in Q3 2006.
Just curious about what everyone's up to.
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iPhone 4/4S (iOS 5.1.1); TomTom Western Europe (1.10)/USA & Canada (1.10); CoPilot for iPhone (8), UK mapping, Mac OS 10.8/XP Pro/Win7; Tongue firmly in cheek! |
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a4ace
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Joined: 19/08/2003 21:28:03
Posts: 219
Location: Geneva, Switzerland
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| Posted: Mon Oct 02, 2006 11:07 pm Post subject: |
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waiting....
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tomtom 940 live/tt active dock holder/tt rds-tmc traffic receiver usb |
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Tommy3090
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Joined: May 08, 2005
Posts: 113
Location: Bolton, Lancashire
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| Posted: Mon Oct 02, 2006 11:34 pm Post subject: |
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........... and waiting. 
Gave up holding my breath 8O
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bedbug
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Joined: May 10, 2006
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Location: Hampshire, UK
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| Posted: Tue Oct 03, 2006 12:39 am Post subject: |
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Well, just this second received a new newsletter from TomTom - other than 'where do I find my product code in Nav 6' in the FAQ links, there's no mention even of Nav 6 being introduced. That's two newsletters since it was announced, and with the one exception (above), no mention.
It's normally a good idea to make existing customers feel appreciated (they do say subscribe to our newsletter and find out about new products first!) - they also get the benefit of the wisdom of experienced operators providing insightful feedback. Sadly, this is all lost on the home of the chocolate teapot!
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iPhone 4/4S (iOS 5.1.1); TomTom Western Europe (1.10)/USA & Canada (1.10); CoPilot for iPhone (8), UK mapping, Mac OS 10.8/XP Pro/Win7; Tongue firmly in cheek! |
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Skids
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Joined: Oct 08, 2004
Posts: 71
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| Posted: Tue Oct 03, 2006 9:37 pm Post subject: |
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With the complete lack of support from TomTom for the various problems associated with TT5, they can stick TT6 up there Ar$£.
In 12 years time when they have ironed out all of the inevitable problems with TT6 I may consider it. 
Of course they could offer me it for free............but I still won't take it :P |
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Tue Oct 03, 2006 9:47 pm Post subject: |
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| Skids wrote: | | In 12 years time when they have ironed out all of the inevitable problems with TT6 I may consider it. |
12 Years ?? - I could understand 12 MONTHS, but just consider driving using a 12 year old map  - Mike |
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Border_Collie
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Joined: Feb 01, 2006
Posts: 2543
Location: Rainham, Kent. England.
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Skids
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Joined: Oct 08, 2004
Posts: 71
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| Posted: Tue Oct 03, 2006 10:24 pm Post subject: |
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| mikealder wrote: | | Skids wrote: | | In 12 years time when they have ironed out all of the inevitable problems with TT6 I may consider it. |
12 Years ?? - I could understand 12 MONTHS, but just consider driving using a 12 year old map - Mike |
They will probably be no worse than we already get  |
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bedbug
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Joined: May 10, 2006
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Location: Hampshire, UK
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| Posted: Tue Oct 03, 2006 11:07 pm Post subject: |
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| Lost_Property wrote: | | Here they are |
Hi L_P, we know the software is available - that wasn't what my initial post was on about...
Though interestingly, I see that the Product details are no longer allowing me to select my platform brand - which it did last night. Possibly work in progress, or a temprary hitch. Either way, nothing of interest if looking for the promised (or disproven) upgrade discount.
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iPhone 4/4S (iOS 5.1.1); TomTom Western Europe (1.10)/USA & Canada (1.10); CoPilot for iPhone (8), UK mapping, Mac OS 10.8/XP Pro/Win7; Tongue firmly in cheek! |
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bedbug
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| Posted: Tue Oct 03, 2006 11:09 pm Post subject: |
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| bedbug wrote: | | ...temprary hitch... |
...or even a temporary one!
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iPhone 4/4S (iOS 5.1.1); TomTom Western Europe (1.10)/USA & Canada (1.10); CoPilot for iPhone (8), UK mapping, Mac OS 10.8/XP Pro/Win7; Tongue firmly in cheek! |
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bedbug
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Joined: May 10, 2006
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Location: Hampshire, UK
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| Posted: Tue Oct 03, 2006 11:18 pm Post subject: |
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Aha!
Something interesting...
Here TT have updated the page that used to talk about an upgrade programme starting at the beginning of Q3. Now it reads:
| Quote: | | Introducing a new map update program. Soon existing TomTom customers will be able to purchase the latest maps at a discount. Each map package also includes free updates to the TomTom software. |
SOON. That's a revision SINCE I was told there would be no upgrade programme by support (see here).
All may not be lost!
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iPhone 4/4S (iOS 5.1.1); TomTom Western Europe (1.10)/USA & Canada (1.10); CoPilot for iPhone (8), UK mapping, Mac OS 10.8/XP Pro/Win7; Tongue firmly in cheek! |
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pendlemac
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Joined: Aug 13, 2005
Posts: 72
Location: Lancs
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| Posted: Wed Oct 04, 2006 1:38 am Post subject: |
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Hmm, will the free updates be actual V6 software or just the current V5.21 stuff I wonder.
Having just got an insurance replacement for my 3 month old XDA Exec I don't know if I should get hold of TT support and jump through their hoops for activating a replacement PDA or wait the three months that it will probably take and get a six-monthly code anyway or even get TT6 as I assume that will have a different activation code. Actually, as TT6 is supposed to work with the HOME module on a PC to allow planning at home I may go for that anyway. |
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bedbug
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Location: Hampshire, UK
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| Posted: Wed Oct 04, 2006 2:02 am Post subject: |
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| pendlemac wrote: | | Hmm, will the free updates be actual V6 software or just the current V5.21 stuff I wonder. |
I don't think the upgrades - which will be the latest maps (which will require (because of embeded speed limits and the like)- and include for free - Nav 6) are free, they're discounted. Currently the price for UK maps (and Nav 6) is £89-90. Previously TT have said the prices will begin at £69 - so that might be what the discounted price will be. Whether that includes just the UK maps, an SD card, or a DVD with UK Maps, W-Europe maps or not we'll have to see. I've heard elsewhere that this discounted upgrade won't be as generous as the upgrade to Nav 5 (I only bought into TT at Nav 5, so I don't know exactly what was involved).
I have no basis for this, other than a hunch - I expect they're ironing out issues with Home, and will provide the discounted upgrade via download - that way only paid for maps will be upgraded, and TT won't have the cost of mailing packages, DVDs or SD cards - and I wouldn't blame them - that seems a sensible way to do things. | pendlemac wrote: | | As TT6 is supposed to work with the HOME module on a PC to allow planning at home I may go for that anyway. |
Again I might be wrong, but I think the home planning functionality of Home only functions with a PND connected; I don't think TT will bother to struggle to communicate with the bewildering array of OSs and hardware devices in the PDA & Mobile worlds that Nav 6 supports.
Isn't it possible to advance plan on your PDA in your hand when sat in front of a PC anyway? (Genuine question - I never manage to think far enough ahead to have tried to make use of what I thought was an existing feature of Nav 5!).
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iPhone 4/4S (iOS 5.1.1); TomTom Western Europe (1.10)/USA & Canada (1.10); CoPilot for iPhone (8), UK mapping, Mac OS 10.8/XP Pro/Win7; Tongue firmly in cheek! |
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MikeM132
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Joined: Oct 01, 2006
Posts: 17
Location: Bethlehem, PA (USA)
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| Posted: Wed Oct 04, 2006 1:47 pm Post subject: |
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| pendlemac wrote: | Hmm, will the free updates be actual V6 software or just the current V5.21 stuff I wonder.
Having just got an insurance replacement for my 3 month old XDA Exec I don't know if I should get hold of TT support and jump through their hoops for activating a replacement PDA or wait the three months that it will probably take and get a six-monthly code anyway or even get TT6 as I assume that will have a different activation code. Actually, as TT6 is supposed to work with the HOME module on a PC to allow planning at home I may go for that anyway. |
I downloaded "home" and it could not see my connected smartphone (Palm Treo 650). Did me no good since I couldn't upload anything via "home", so I removed it from the PC. I do not think "home" works with smartphones. |
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bedbug
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Location: Hampshire, UK
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| Posted: Wed Oct 04, 2006 2:11 pm Post subject: |
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| MikeM132 wrote: |
I downloaded "home" and it could not see my connected smartphone (Palm Treo 650). Did me no good since I couldn't upload anything via "home", so I removed it from the PC. I do not think "home" works with smartphones. |
If you read here it tells you how to connect HOME with a Treo 650 running Nav 5.21 (you have to mount the SD card as a volume on the PC - having a hotsync cable connected to the Treo 650 won't do it). In the same thread I reproduce a TT support quote saying that advanced planning isn't available for Nav 5.
Hope it helps you get Home back up and running.
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