Navigator 2 Map Errors

[Creation]

Was browsing the TomTom website trying to search for the free updates for Navigator and found this link instead to report problems to TeleAtlas:



http://www.na.teleatlas.com/tomtommapreport.html



Not sure if you guys seen this before though, so i'll post just in case. Anyone know where the free upgrades for the Navigator USA is?

[nissemus]

I've noticed that footpaths seem not to be included in the maps at all, which tends to negate the usefulness of walking mode.



For example, there are a set of steps at the end of my road which lead down to a footpath and onto the next street. However TomTom shows the road as a dead end, and if asked to navigate to the next street (about a minute away), it takes you in the opposite direction and all the way round the block on a 10-minute trek!



Similarly, it refuses to let you walk across parks and commons. I thought that was what they were for!

[russgunn]

A6 Clapham bypass in Bedfordshire not on maps. Although a fairly new road it should have been listed as a proposed road for 2-3 years, as with all new major road builds.

[omaruk]

The one way system on Browns lane at the intersection of Lady Byron Lane in Knowle, Solihull is incorrect, Tom Tom Nav2 says that this section is one way when in fact it is 2 way, it becomes one way after the intersection with Smiths lane. Co-ords are 52.39171N and 1.75553W

[DavidW]

Russ,



I'd mentioned the A6 Clapham Bypass (Paula Radcliffe Way) at the top of page 5 of this thread.





It's a hard choice with forthcoming roads. I think this one is simply a case of the maps being correct at the time of release (the data is supposedly correct at December 2002), but they have become outdated by the new road opening.



If a forthcoming road were put in the map, then Navigator would try to route along it before it was open. It's also the case that there are sometimes minor changes between the published plans (at least so far as they make it into road atlases as 'under construction') and what is eventually opened.





I think this particular one shows the value of buying the periodic map updates - though maybe someone can figure out a really good way of handling roads known to be "under construction".







David

[mstockha]

Almost all of the development that I live on (8 years old and counting) is missing. It appears on the 2003 V of Autoroute (launched Nov) so I stupidly asssumed it would be in Navigator 2! Its KingsHill, West Malling, KENT. Oh well, in the next version perhaps.....
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Why me?

ipaq 3630, Pretec CF GPS, Ipaq 5550 Fortuna Slim GPS, TTNAV 5.10 w traffic , SPV C500

[mstockha]

..and also on the M25 / M20 Juntion (the sliproad from the M25 ontoto the M20 clockwise) Navigator ignores the sliproad and directs you to use the next roundabout instead, it gets you there, but isn't really a good choice



TTN2.24 GPS 2.08 iPaq 5555 Lexar 256SD Danelec 256CF Pretec CompactGPS with Ant Trafcam Checkpoint and too many cables
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Why me?

ipaq 3630, Pretec CF GPS, Ipaq 5550 Fortuna Slim GPS, TTNAV 5.10 w traffic , SPV C500

[superkev6969]

Highlands Grove, Great horton, BRADFORD, BD7 4BG is shown as in Buttershaw, BRADFORD which is incorrect.

Kev
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superkev

[russgunn]

Sorry David, didn't spot your A6 post at p.5!! My eyes were getting sore by p.3 so I jumped to the end to post!



May be worth mentioning at this point that there is also another new section of the A6 just opened. The Rushden/Higham Ferrers bypass.



It would be good if the software developers could think of an efficient and fast way of updating, without any charge to us, for say 12 months after purchase. I'm sure there is a better way for us to help them as well. How about some sort of record/stop button which the user presses at the beginning and end of the new road? This file is then automatically sent to the manufacturers by us when we sync. They then get confirmation of this new road from the local planning depts from the co-ordinates in the file, and then update their data. Perhaps a small yearly charge to cover all updates would be better than paying for a one off download and then finding out another road has been opened the next day! The system above would be a bit like the MS Windows XP Help and Support Centre where it scans your files and folders and shows you what you've downloaded in the past and what you need to keep up to date.



How much are the periodic map updates by the way? Does everyone pay, even those who may have just bought software?

[DavidW]

Russ,

No worry on not spotting the previous suggestion of Paula Radcliffe Way. You're quite right about the other new A6 sections as well.

Your suggestion of a CheckPOInt type screen you can bring up seems quite sensible - you could have various options (junction wrong shape, no left/right turn allowed, left/right turn allowed when mapping doesn't show it, missing slip road, new road, road in wrong place, roundabout added/deleted - possibly many more, with, of course, an Other option that you can come back to later and annotate manually) and the ability to submit the file for the attention of the map data supplier. Whether we'll see it implemented is another matter!


Periodic map updates - for TomTom Navigator, the only set so far were in the update from Navigator 1 to Navigator 2, which cost, if I remember rightly, 40 Euros.



David

[Guff]

A507 Stotfold Bypass in Bedfordshire is mis-plotted. The road is on the map, but offset from the real road.

[DavidW]

Stalham, Norfolk (NR12 9 area).



Lower Staithe Road is now blocked to all but authorised traffic at the junction with the A149, and there's a new entrance to the A149 a few hundred metres to the west built as part of the new Tesco store and filling station development.



This is an area where the road layout has been significantly changed, and will need re-surveying to sort properly.







David

[Torchy]

There are many errors in the Gloucester (UK) area. A petrol station that has never existed, a road that was replaced by a sewage works in 1961 and if you plot a route to my house I am told that 'you have reached your destination' over ½ mile away.

I note too that on at least 2 routes the TT2 maps show you travelling through fields to the left of a major by-pass!!!

[Gizmo]

Livingston. There is no longer a direct road between Starlaw Roundabout and Mill Road Roundabout, they've built houses on the road. There is a new feeder road between Starlaw Roundabout and Simpson Parkway.
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Drive it like you stole it

[Chorlie]

The New A500 Shavington by-pass (Nr Crewe) Off J16 M6 towards Crewe / Natwich.
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Chorlie
If it isn't broken, play with it some more...