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Inforad charging for database

 
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Pocketgps
Lifetime Member


Joined: Nov 16, 2004
Posts: 2145
Location: Midlands, UK

PostPosted: Tue Dec 15, 2015 4:10 pm    Post subject: Inforad charging for database Reply with quote

When I purchased my K1's all camera types etc were included, but now they have started to charge for anything apart from the fixed gatso's.

The database was also updated weekly but now its only once a month unless you pay for their Premium database.

My original product said and quote

All Inforad products comes with Free lifetime Database Updates
Lifetime Subscription included with unit


And the user manual said and quote

Certified speed camera zone
Potential mobile speed camera zone
Certified SPECS speed camera zone
A user-defined Point of Interest (POI)


So now they have changed what was in the database for free. Can they do that when they originally included it ?
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Privateer
Pocket GPS Moderator
Pocket GPS Moderator


Joined: 30/12/2002 17:36:20
Posts: 4912
Location: Oxfordshire, England, UK

PostPosted: Sun Dec 20, 2015 7:01 pm    Post subject: Reply with quote

If you haven't already, I'd suggest a thorough read of the Ts and Cs that may be in the manual.

How old is your unit?

Have you contacted them? If so what do they say?

Regards,
_________________
Robert.
iPhone 6s Plus, iOS 14.0.1: iOS CamerAlert v2.0.7
TomTom GO Mobile iOS 2.3.1; TomTom (UK & ROI and Europe) iOS apps v1.29
Garmin Camper 770 LMT-D
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welshgasman
Regular Visitor


Joined: Apr 17, 2006
Posts: 122

PostPosted: Wed Feb 03, 2016 2:56 pm    Post subject: Reply with quote

If you think that is bad, when I bought my first one back in 2005 I *paid* around £29.99 for Lifetime subscription to the database and then they made it free, and now they want to charge me again.

I seem to recall that this site supplies them with the data?, and if so would rather subscribe to this site.

I am not travelling as much further afield these days, but it still annoys me that the *Lifetime* subscription to the databse can so easily be cancelled.

The have just replaced a faulty V4 of mine ( Ihave the V1, V4 and the mortobike units) and kept ducking the question of my lifetime subscription.

Today the came back with

'You still have access to a free database, including fixed speed camera location. If you want the mobile's one, you have to subscribe'
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