I think my Garmin may be broken

marksfish · Posted: Sun Jul 12, 2015 11:08 am Post subject: I think my Garmin may be broken

Travelling up the M6 on Friday, my Garmin turned off and the pc/ link image was shown on the screen. This then went into a full reboot. I also noticed that when the ignition was turned on again, the unit went into full reboot. When trying to add a place to My Favourites, the car icon turned from blue to yellow before freezing the screen for up to a minute. I tried a hard reset and went to work yesterday. It seems to have cleared some of the faults, but touching icons shown on the screen to see what they are reporting resulted in a shut down and restart.

I have seen there is a software update available from my current v7.60

If anyone has any other suggestions, I would be grateful, because if it fails tomorrow it will have to go back to Currys Sad

Thanks

Mark
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Garmin Drivesmart 51 LMT-D Europe

sussamb · Posted: Sun Jul 12, 2015 11:19 am Post subject:

Doesn't sound good. Initially reading your post I suspected a cable issue, as though your nuvi was believing it was attached to a PC, but if touching icons on the screen cause a shut down/restart that indicates something different. You say you've done a hard reset, do you mean a full master reset? If not then I'd try that first

http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId=%7Ba1f85d30-a65f-11e4-4df3-000000000000%7D&kbName=garmin

If you do go back to Currys for an exchange ensure you copy the current.gpx file from the GPX folder on your nuvi to your PC, this will enable you to restore all your favourites etc onto the new device.
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Where there's a will ... there's a way.

marksfish · Posted: Sun Jul 12, 2015 11:32 am Post subject:

Thanks for the link, any ideas which link the 2569 comes under?
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Garmin Drivesmart 51 LMT-D Europe

sussamb · Posted: Sun Jul 12, 2015 12:02 pm Post subject:

Yes, it's a 2509 series ...
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Where there's a will ... there's a way.

marksfish · Posted: Sun Jul 12, 2015 12:05 pm Post subject:

Ah okay, thanks. Confusing. Will give it a go and see what happens.
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Garmin Drivesmart 51 LMT-D Europe

marksfish · Posted: Sun Jul 12, 2015 12:41 pm Post subject:

All reset, we'll see what happens tomorrow. Thanks for the help Very Happy

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Garmin Drivesmart 51 LMT-D Europe

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