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Garmin Express

 
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b33jay
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Joined: Apr 05, 2012
Posts: 255

PostPosted: Wed May 27, 2015 4:46 pm    Post subject: Garmin Express Reply with quote

I cannot get Garmin Express to launch although I have used it previously without problems.I have now deleted and reinstalled it twice but no change...it still will not load.
Any suggestions or help please?

I thought I had already posted this but cannot find it in "my posts" - another mystery!
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Kremmen
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Joined: Mar 03, 2006
Posts: 7037
Location: Reading

PostPosted: Wed May 27, 2015 6:50 pm    Post subject: Reply with quote

A few things to follow:

Check in the Windows Event Viewer to see it it's causing an error.

Check Task Manager to make sure it's not already running in the background.

My first ploy though would be to uninstall it, run CCleaner to zap anything it may be leaving behind then reinstall.
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b33jay
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Joined: Apr 05, 2012
Posts: 255

PostPosted: Thu May 28, 2015 12:06 pm    Post subject: Reply with quote

Kremmen wrote:
A few things to follow:

Check in the Windows Event Viewer to see it it's causing an error.

Check Task Manager to make sure it's not already running in the background.

My first ploy though would be to uninstall it, run CCleaner to zap anything it may be leaving behind then reinstall.


Thanks.

I had already un-installed, run CC, and re-installed GE..
GE is not showing in Task Manager and I can't see it in WEV.
I have also tried with disabled Malwarebytes and MSE.

It does load on my laptop without problem so I can update my 2340 from there but I would like to find out what stops it launching on the PC.
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b33jay
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Joined: Apr 05, 2012
Posts: 255

PostPosted: Thu May 28, 2015 1:15 pm    Post subject: Reply with quote

Started GE on my laptop but it will not connect to server. I then tried MapUpdater which connected OK but then tells me that the update is not available as the previous update is missing although it currently shows 2015.40 which was the last update before 2016.10 wasn't it?
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technik
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Joined: Mar 18, 2004
Posts: 788
Location: Midlands UK

PostPosted: Thu May 28, 2015 1:40 pm    Post subject: Reply with quote

I recently had to re-install GE as it would not connect.

Also I deleted and re-installed USB drivers.
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b33jay
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Joined: Apr 05, 2012
Posts: 255

PostPosted: Thu May 28, 2015 4:30 pm    Post subject: Reply with quote

Sorted Very Happy

I normally leave PC in sleep mode but after removing a couple of unwanted files a few minutes ago I had to re-start PC. After doing so I remembered I hadn't restarted after re- installing GE so tried again and..bingo straight in. Connected 2340 and am now downloading the 2016.10 update....slowly!
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