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Pocket GPS World :: View topic - Tomtom Support - Error 404 - Now OK 19 May
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Tomtom Support - Error 404 - Now OK 19 May

 
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Guivre46
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Joined: Apr 14, 2010
Posts: 1262
Location: West London

PostPosted: Thu May 15, 2014 7:18 pm    Post subject: Tomtom Support - Error 404 - Now OK 19 May Reply with quote

For the last few days, I've received this error message everytime I've tried to enter 'my account details'. As I've three accounts I do need to switch between them. Anybody else struggling?
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Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom


Last edited by Guivre46 on Mon May 19, 2014 4:33 pm; edited 1 time in total
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JockTamsonsBairn
Lifetime Member


Joined: Jan 10, 2004
Posts: 2777
Location: Bonnie Scotland (West Central)

PostPosted: Fri May 16, 2014 11:35 am    Post subject: Reply with quote

You're doing better than I am!! I can't even find somewhere that I can log in!

When I click n the MyTomTom link at the top of the page (just below the "No TomTom account yet?Create account" link) I now get offered "MYDRIVE" or "MYSPORTS". MyDrive is for the newer devices and MySports if for the sports watches. I've a 940 Live, where am I supposed to go? Is this an indication that TT with soon be withdrawing support for the older (and best) models? Shocked

Why can't TT produce a new model that does everything that the 940 does (POIs, Proximity Alerts, Itineraries, etc.)
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Jock

TomTom Go 940 LIVE (9.510, Europe v915.5074 on SD & 8.371, WCE v875.3613 on board)
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theripper
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Joined: Feb 07, 2006
Posts: 581
Location: Medway Towns, Kent

PostPosted: Fri May 16, 2014 7:02 pm    Post subject: Reply with quote

I had the same trouble, try logging in using the mydrive link and it tells you that your device is not supported but it does log you in.
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Oldboy
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Dec 08, 2004
Posts: 10641
Location: Suffolk, UK

PostPosted: Fri May 16, 2014 8:11 pm    Post subject: Reply with quote

Try https://uk.support.tomtom.com/app/utils/login_form/ and then select a tab at the top. The Link will work in IE, but it has to be copied and pasted into FF. Don't know why. Shocked

TT seems to have changed quite a lot of pages on their site, and a lot of the Links just don't work. Rolling Eyes
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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JockTamsonsBairn
Lifetime Member


Joined: Jan 10, 2004
Posts: 2777
Location: Bonnie Scotland (West Central)

PostPosted: Fri May 16, 2014 10:43 pm    Post subject: Reply with quote

Oldboy wrote:
Try https://uk.support.tomtom.com/app/utils/login_form/
Thanks!
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Jock

TomTom Go 940 LIVE (9.510, Europe v915.5074 on SD & 8.371, WCE v875.3613 on board)
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Guivre46
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Joined: Apr 14, 2010
Posts: 1262
Location: West London

PostPosted: Mon May 19, 2014 4:32 pm    Post subject: Reply with quote

Just tried again, and it is back to normal.
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Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom
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