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Nuvi 3598-D First impressions / Latest firmware (4.80)
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sussamb
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Joined: Mar 18, 2011
Posts: 4454
Location: West Sussex

PostPosted: Tue Mar 11, 2014 5:40 pm    Post subject: Reply with quote

Well it wouldn't be the first time that certain issues haven't appeared in the change log, tends to depend on the severity (as seen by Garmin) of the issue Wink

We'll only know when someone tries it Very Happy
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walkerx
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Joined: Oct 21, 2009
Posts: 491
Location: South Yorkshire

PostPosted: Tue Mar 11, 2014 8:28 pm    Post subject: Reply with quote

updating now so will know tomorrow - the only grey bits i had one the odd squares where can't seem to update/refresh properly

after install went to update the camera database and it reports needed software update of 2297mb

Currently reports the following

Hardware: V7 SA1 8GB 128MB DS
Software: 4.20
Audio: 1.30
Voice: 2.20
Text: 1.40
GPS: 3.05.06
Bluetooth: 3.0.11 P32
TSC: 1.170.009

Zooming in and out and you still get grey squares until it catches up
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BAVC10
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Joined: Dec 20, 2005
Posts: 750

PostPosted: Wed Mar 12, 2014 8:59 am    Post subject: Reply with quote

My setup is the same as yours but my hardware is Ver 7 8gb 128mb but SA3 not SA1 as yours. Assume SA3 is newer and I have only seen 2 or at most 3 instances of grey screens in nearly 10 months since the units came onto the market
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DriveLuxe 51 LMT D - Firmware 6.70
Previously owned: DriveLuxe 50 LMT-D, NuviCam LMT-D, Nuvi 3598 LMT-D, Nuvi 3490LMT, 3790T, 1690, 765, 760, 660, 610, 360, 310, 300 and Streetpilot i3
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707
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Joined: Feb 01, 2006
Posts: 35
Location: North Kent

PostPosted: Wed Mar 12, 2014 10:26 am    Post subject: Reply with quote

Done the update, and I can confirm it ain't fixed it, not that I thought it would.
I reckon the processor just ain't up to the job of displaying all that lovely high resolution mapping.
That's why they are keeping so quiet, the only way out is to recall the whole lot and replace them, (fat chance of that) they've had our money and run.
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Garman i3, Nuvi 300. and now a dissatisfied owner of a Nuvi 3598 LMTD
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PhilHornby
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Joined: Dec 07, 2006
Posts: 563
Location: North Devon

PostPosted: Wed Mar 12, 2014 10:51 am    Post subject: Reply with quote

707 wrote:
I reckon the processor just ain't up to the job of displaying all that lovely high resolution mapping.
That's why they are keeping so quiet, the only way out is to recall the whole lot


They don't all do it though ...
...I have one in front of me now which doesn't exhibit this behaviour.
This one says "V7 SA1 8GB 128MB DS"

I have noticed a Custom POI related issue though, whereby certain .GPI files induce random crashes (though fortunately not a total lock-up, as on earlier units). I gave in trying to get to the bottom of it; but it seems to be related to the number of 'Categories' in the file, rather than the number of POIs.


Last edited by PhilHornby on Wed Mar 12, 2014 11:49 am; edited 1 time in total
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707
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Joined: Feb 01, 2006
Posts: 35
Location: North Kent

PostPosted: Wed Mar 12, 2014 11:20 am    Post subject: Reply with quote

Mine is the same version V7 SA1 8GB 128MB DS, (I don't know what my first one was when they replaced it back in October for the same issue)
I have no custom POI's or modifications other than map and software updates, there has been no point!
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PhilHornby
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Joined: Dec 07, 2006
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Location: North Devon

PostPosted: Wed Mar 12, 2014 11:48 am    Post subject: Reply with quote

Can you reproduce the problem using the Simulation Mode?








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707
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Joined: Feb 01, 2006
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Location: North Kent

PostPosted: Wed Mar 12, 2014 5:20 pm    Post subject: Reply with quote

Not tried that one, so I've just simulated one of my regular routes (a three hour drive to Birmingham that normally takes at least 4 ) and no it did not loose the maps, it only went blocky around the periphery when zooming out. not sure what that proved because it didn't behave on a 10 min trip to Tesco at lunchtime in the car.
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M8TJT
The Other Tired Old Man
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Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Wed Mar 12, 2014 8:06 pm    Post subject: Reply with quote

Just thinking out loud and probably irrelevantly so. I don't suppose it's too many POIs slowing the map drawing up is it? Just a thought that has probably been thought before (haven't checked)
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walkerx
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Joined: Oct 21, 2009
Posts: 491
Location: South Yorkshire

PostPosted: Wed Mar 12, 2014 9:43 pm    Post subject: Reply with quote

Not sure what the SA1/SA3 difference is (will email Garmin and find out as well as working out how to force the unit to only install UK maps and see if that resolves the problem (which I doubt it) )

i only have few poi's installed so it can't be that - it has to be the processing power of the unit.

Even a mobile can use the TomTom maps with full 3D without any issues, so I can't see why a dedicated unit like this can't perform well.
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BAVC10
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Joined: Dec 20, 2005
Posts: 750

PostPosted: Thu Mar 13, 2014 2:01 am    Post subject: Reply with quote

Hi 707
I got over 20,000 mile logged on my Nuvi 3598 (never reset trip planner) and have only seen the grey screen issue 2 or 3 times at most. Most journeys are long distance runs but sounds like your unit has a problem if you see it so regularly. Can you take a couple of screenshots and post here / send to garmin and they make contact you to go through the hidden diagnostic logs which your unit will record.
If you bought from Halfords the ask them for a replacement - need to do this weekdays 9-5 as halfords will get an RMA number from Garmin support and swap your unit over.
Have to say this is by far the best and most stable unit Garmin have produced and I've owned a few so a real shame to read your unhappy experiences
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DriveLuxe 51 LMT D - Firmware 6.70
Previously owned: DriveLuxe 50 LMT-D, NuviCam LMT-D, Nuvi 3598 LMT-D, Nuvi 3490LMT, 3790T, 1690, 765, 760, 660, 610, 360, 310, 300 and Streetpilot i3
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cejsmith
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Joined: 20/10/2002 21:37:18
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Location: United Kingdom

PostPosted: Sun Mar 16, 2014 9:25 pm    Post subject: Reply with quote

Quick question is there any difference between the traffic though the lead and that if you source it though your mobile?
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micksprintst
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Joined: Sep 26, 2008
Posts: 1

PostPosted: Mon Apr 07, 2014 9:16 pm    Post subject: grey screen and redrawing Reply with quote

bought a new 3598lmtd from garmin
last week used it before applying updates and had grey screen on m20 to London rebooted and was ok then up to hydepark .turned off for a few minutes the n started back home.within minutes the sat nav was un useable couldnot redraw fast enough and totally lost itself.had to resort to my3490 which I had as a spare. hope the updates resolve the issues
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BAVC10
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Joined: Dec 20, 2005
Posts: 750

PostPosted: Thu May 01, 2014 12:35 am    Post subject: Reply with quote

nuvi 35x7 and 35x8 (GCD File) software version 4.30 as of April 25, 2014

Use Garmin Express to install this file.(60.94 MB)

Change History

Changes made from version 4.20 to 4.30:

Improved visibility of updating maps and software with Garmin Express.
Improved visibility for Demo Mode.
Fixed search result display issues.
Improved map display performance.
Improved route calculation and recalculation.
Fixed audio issues.
Improved translations.
Fixed issues with mounting SD cards
Improved software stability

Hopefully this may fix the grey screen issue which some users seem to experience. Wonder why some seem to experience it much more than others - guess that's Garmin for you.
_________________
DriveLuxe 51 LMT D - Firmware 6.70
Previously owned: DriveLuxe 50 LMT-D, NuviCam LMT-D, Nuvi 3598 LMT-D, Nuvi 3490LMT, 3790T, 1690, 765, 760, 660, 610, 360, 310, 300 and Streetpilot i3
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sussamb
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Joined: Mar 18, 2011
Posts: 4454
Location: West Sussex

PostPosted: Thu May 01, 2014 7:04 am    Post subject: Reply with quote

v4.30 for nuvi 35x7 and 35x8 (GCD File) 4.30 just been released, hopefully it cures the gray screen issue

--------------------------------------------------------------------------------

Change History

Changes made from version 4.20 to 4.30:
◦Improved visibility of updating maps and software with Garmin Express.
◦Improved visibility for Demo Mode.
◦Fixed search result display issues.
Improved map display performance.
◦Improved route calculation and recalculation.
◦Fixed audio issues.
◦Improved translations.
◦Fixed issues with mounting SD cards.
◦Improved software stability.

Details are here for http://www8.garmin.com/support/download_details.jsp?id=5967
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