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Garmin Express Extras Tab
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sussamb
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PostPosted: Thu Mar 20, 2014 10:09 am    Post subject: Reply with quote

I'm not seeing that. With my nuvi connected in the Device tab under Extras I do see the 'stock' vehicles listed under Optional Updates, Other Files ... is this what you're seeing? However the Extras tab has far more vehicles etc than I see under Optional Updates Confused
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Kremmen
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PostPosted: Thu Mar 20, 2014 11:03 am    Post subject: Reply with quote

I'll post a screendump tomorrow.

Definitely different to you but no real worry as I have a custom .srf of a Honda Civic Smile
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walkerx
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PostPosted: Thu Mar 20, 2014 7:54 pm    Post subject: Reply with quote

This is test just done

With the device connected I opened Garmin Express and checked the extras tab, which was still empty, so exited the software (fully closed from systray) and then reloaded it. I then checked the extras tab and it listed the extras after about 15 seconds.

under device when not connected


under extras when not connected


I then inserted the device and got the following


I then disconnected the device and reinserted it so the software auto started and on checking the extras tab it now showing the items
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sussamb
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PostPosted: Thu Mar 20, 2014 9:10 pm    Post subject: Reply with quote

It's certainly not what I would call 'reliable' Rolling Eyes
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Kremmen
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PostPosted: Fri Mar 21, 2014 8:11 am    Post subject: Reply with quote

Agree, no device connected this morning and All tab empty.




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sussamb
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PostPosted: Wed Mar 26, 2014 8:52 am    Post subject: Reply with quote

For those having issues with the Extras tab the following may work, it's claimed to resolve various issues with Express, which has just been updated to v3.0.12:

•Deleting the device from the application and then reassociating it will update the stored configuration files. This procedure can fix a variety of issues.

To remove the device and reassociate it:

PC
1.Open Garmin Express
2.Click Device
3.Click Delete Device from Express
4.Uncheck the box next to Delete the saved backups
5.Click Yes to remove the device
6.Close Garmin Express and restart the computer
7.Open Garmin Express and follow the on-screen prompts to add the device back to Express

Mac
1.Open Garmin Express
2.Click Device
3.Click Delete Device from Express
4.Uncheck the box next to Delete the saved backups
5.Click Remove
6.Close Garmin Express and restart the Mac
7.Open Garmin Express and follow the on-screen prompts to add the device back to Express


Full detail is at http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={8a5f1480-ddf1-11e2-7dd9-000000000000}&kbName=garmin
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Kremmen
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PostPosted: Wed Mar 26, 2014 11:10 am    Post subject: Reply with quote

I'm WFH tomorrow so I'll give that a go

thanks
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Kremmen
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PostPosted: Fri Mar 28, 2014 10:36 am    Post subject: Reply with quote

I'm getting v 3.1.5.0 - Installing now.

I'll see if it fixes my blank tab before removing and re-associating the device.


Nope - It says 'Loading garage content' but then gives a blank 'All' tab.

All done as above and no change. This seems hit and miss but isn't an issue as it still updates the software.
_________________
Satnav:
Garmin 2599 LMT-D (Indoor test rig)
DashCam:
Viofo A119 V3
Car Average MPG :


Last edited by Kremmen on Fri Mar 28, 2014 10:57 am; edited 1 time in total
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sussamb
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PostPosted: Fri Mar 28, 2014 10:54 am    Post subject: Reply with quote

Across at the Garmin forums disassociating/reassociating works Wink
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